Privacy policy

1. Who is responsible for your data

The controller responsible for personal data collected on this website is COMOD LDA (brand Jomipools), with its registered office at Rua Senhora Alívio, Estela, 4570 Póvoa de Varzim, Portugal. For any questions about your data, contact info@jomipools.com or +351 252 170 971.

Portuguese tax number: 508829623

2. What data we collect

• Contact and quotation data: your name, email address, telephone number and the message you send through the configurator or contact forms.
• Order data: your name, delivery and billing address, email address and telephone number when you purchase from the shop.
• Newsletter: your email address, if you subscribe.
• Browsing data: basic technical information collected by the hosting service and cookies essential to the operation of the website.

3. How we use your data

• To respond to quotation requests and enquiries.
• To process, deliver and provide support for shop orders.
• To send the newsletter if you subscribe (you can unsubscribe at any time).
• To comply with legal and tax obligations.

4. Legal basis

We process your data on the basis of performing a contract or taking pre-contractual steps (quotations and orders), your consent (newsletter) and compliance with legal obligations (invoicing).

5. Data sharing

We only share data with providers needed to deliver the service, such as carriers, payment processors and hosting services, and only to the extent necessary. We do not sell your data to third parties.

6. How long we keep your data

We keep data only for as long as necessary for the purposes above and the applicable statutory periods, particularly the tax retention periods for invoices.

7. Your rights

You have the right to access, rectify, erase, restrict or object to the processing of your data, as well as the right to portability. To exercise these rights, contact us by email. You also have the right to lodge a complaint with the Portuguese National Data Protection Commission (CNPD).

8. Cookies

We use cookies essential to the operation of the site. Google Analytics and Microsoft Clarity load only after you accept analytics cookies. You can reject or withdraw consent using Manage cookies in the site footer. We store your choice for 180 days.

With your consent, Google Analytics measures visits, page views and submitted enquiries. Microsoft Clarity creates heatmaps and navigation recordings to help improve the site. Form fields are masked in recordings. We do not send names, email addresses, phone numbers or messages in analytics events, or enable ad personalisation.

These services are provided by Google and Microsoft, which may process data outside the European Economic Area. See their policies for details of processing and applicable safeguards: Google · Microsoft.

This is a reference document and may be updated. For questions, contact us at info@jomipools.com.